Returners

Returning to University or to MSD

Process

A person who returns to Oxford after a period away will be allocated the same username that they had originally (abcd234).
If the gap between leaving and returning is less than five months and 30 days for undergraduate or postgraduate students (card types UG, GR or GT), or less than 30 days for staff and other students, the mailbox will be restored. If the gap is longer than this a new empty mailbox will be created.

There is special provision for students who are due to finish but have an offer on a course in the next academic year.

This process is also in place for individuals who forgot to extend their card - you can read more about it here SSO and Oxford username | Knowledge Base | University of Oxford and University card | Knowledge Base | University of Oxford.

More information: Returning to Oxford | IT Help

Your details

All of your accounts are linked to your University card validity, but it is your responsibility to ensure they have been reactivated by the relevant teams (e.g., different logins/usernames).

Please see more here: Basic information about your accounts | Knowledge Base | University of Oxford

You need to verify if your affiliation [shown domain: @unit.ox.ac.uk] is correct. You can check it here: Nexus mailbox settings and here: Information held in the Registration database. For example, if you were previously in a different division (e.g., you moved from GLAM to Social Sciences) or a different department/unit (e.g., you moved from Paediatrics to NDM Tropic), you might have lost or retained some entitlements and type of access.

Affiliations are managed by the departmental HR or unit administrator you are employed or enrolled with. You can read more about it here: Basic information about your accounts | Knowledge Base | University of Oxford. It is your responsibility to have a valid account within the required network.

You will be asked to complete a New User form that will provide you with MSD login details. It might be the one you had previously or a new one. The details will be in your welcome email.